I hope to never have to deal with a cancellation again. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. Youll get everything youve paid back, either as a refund or FCC? As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. For details, see Terms & Conditions below. I don't expect to see it for a couple of months, but I will continue to check every week or so. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Keep asking questions in case the website hasnt been updated. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. I thought the NZ part of the cruise would be the biggest question mark? Maybe I will do a land trip if Covid testing is withdrawn. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. I was on the Diamond in Nov on a cruise tour. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! No surprises there. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. Maybe it will reappear in 2024 but we were not given a choice. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. book by Dec 31/22 for cruise up to November 30/23. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). Under the Cruise With Confidence guidelines, if you booked Flexible Air flights through Princess' EZair program, you will receive a refund, minus any cancellation fees, the cost of which will be added to your total future cruise credit. //. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? I certainly never noticed any updates. PaperSniper4, December 19, 2021 in Princess Cruises. FCCs are non-transferrable but may be used to pay for others on the same booking. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. Cruises with Princess include your food, accommodation, and entertainment. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? ALL RIGHTS RESERVED. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Sign it in a few clicks. There is also the option for a full refund which must be requested using an online form by September 8, 2022. I canceled my 28Feb2022 cruise 62 days prior. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. I have flights to Vancouver - return from Hawaii. I really did think that they would be working something out with Australia based on other reports I've read in the news media. The second change the line made is. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. Until we start seeing the FCC's showing on our records, there are so many unknowns. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. The lesson I've learned is to wait, book late and get a better price. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. I thought there was a new number for us to call! I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Deals. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. 75% of full fare. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Life happens, however, and it's good to be prepared for when the unexpected happens. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. All I want is for it to be moved 5 days until 1/5/23. More Mexican Riviera / Coastal CA cruises? window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; For those that paid with prior FCCs, how was the new FCC plus CC total calculated? In mid-April, Princess announced cancellation of all cruises through June 30. Amount of onboard credit varies by cruise length to which the deposit is applied. Travel Insurance Benefits2(Underwritten by Nationwide). If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. I booked a Princess cruise about a year ago. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. 03. This benefit is provided by Princess Cruises and/or Princess Tours. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Until I see it at Princess.com it's unconfirmed. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? The cruises include departures out of Hong Kong, Brisbane and Sydney. We had decided to cancel now either way. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. No replacement cruise was offered for mine. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. or even Taxes, Fees and Port Expenses (TF&PE). "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . Did you get the refund on ins? I suspect that cruise went wonderful for most passengers. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece .
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